TechGear Direct

This Shipping Policy explains how TechGear Direct processes and delivers orders.

1. Order Processing

Orders are typically processed within 1-2 business days after payment has been received.
Processing times may vary during:
• holidays
• peak sales periods
• product launch events

Customers will receive an order confirmation email once the order has been placed.

2. Shipping Times

Estimated delivery times depend on the destination and shipping method selected.
Typical delivery times are:
• European orders: 3-7 business days
• International orders: 5-14 business days

Shipping times are estimates and may vary due to factors outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on:
• delivery location
• shipping method
• package weight and size

Free European Delivery
We offer FREE standard delivery within Europe on all orders over €75.
• Orders below €75 will incur standard shipping fees
• Free shipping applies automatically at checkout when eligible
• This offer applies to standard shipping only and may be subject to change

4. Tracking

Once an order has been shipped, customers will receive a shipping confirmation email with tracking information (where available).
Tracking updates are provided by the shipping carrier.

5. Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to:
• customs processing
• courier delays
• weather conditions
• high shipping volumes

TechGear Direct is not responsible for delays caused by third-party carriers.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
If incorrect information is provided and the package cannot be delivered, additional shipping fees may apply.

7. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue.

8. Contact

For shipping questions, please contact:

TechGear Direct
Email: support@techgeardirect.com
Website: www.techgeardirect.com